Privacy Policy

Last updated: October 2025

Bridgewell Capital (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, share and store information when you visit our website or make an enquiry about business finance.

By using this website, you agree to the terms of this policy.

1. Who We Are

Bridgewell Capital is a UK-based commercial finance introducer. We help UK-registered limited companies connect with trusted, authorised brokers and lenders. We are not a lender or broker and do not make credit decisions ourselves.

For data protection purposes, Bridgewell Capital is the Data Controller for information collected through this website.

You can contact us at:
Email: info@bridgewellcapital.co.uk

2. The Information We Collect

We collect only the information necessary to process your enquiry and connect your business with a suitable broker or lender. This may include:

Business Information

• Company name and registration number
• Company address and contact details
• Business type and funding requirement

Personal Information

• Name of the person making the enquiry
• Role or position within the business
• Email address and phone number
• Communication history with Bridgewell Capital

Website Usage Information

• IP address and browser type
• Device and operating system data
• Pages visited, time spent, and referral source
• Cookies and analytics data (see Section 9 below)

We do not collect or store financial statements, bank details, or credit information directly. Any such data requested later in the process will be handled by our broker or lender partners, who operate under their own privacy policies.

3. How We Use Your Information

We use your data for the following lawful purposes:

• To process your enquiry and introduce your business to an appropriate finance broker or lender.
• To communicate with you regarding your enquiry, application status, or related services.
• To improve our website, services, and user experience through analytics and feedback.
• To meet legal or regulatory requirements, including record-keeping and anti-fraud measures.
• For internal administration, audit, and quality assurance.

We do not sell, rent or trade your personal data.

4. Lawful Basis for Processing

Under the UK General Data Protection Regulation (UK-GDPR), we rely on the following lawful bases:

• Legitimate Interest: To process business enquiries and introduce companies to suitable brokers/lenders.
• Consent: When you opt-in to marketing or agree to share your information for introductions.
• Legal Obligation: Where necessary to comply with record-keeping or regulatory requirements.

You can withdraw consent at any time by contacting us using the details above.

5. How We Share Your Information

We may share your data only with:

• Trusted broker and lender partners within our network, for the purpose of handling your finance enquiry;
• Service providers who support our website, email, or data hosting operations; and
• Regulatory authorities or law-enforcement bodies where legally required.

All third-party partners are bound by strict data protection agreements and may only use your information for the agreed purpose.

We do not transfer personal data outside the UK unless adequate safeguards are in place (such as UK-approved standard contractual clauses).

6. Data Retention

We keep your data only for as long as necessary to:

• Manage your enquiry and relationship with Bridgewell Capital;
• Comply with legal, tax, or regulatory obligations; and
• Resolve disputes or enforce our agreements.

Typically, we retain enquiry data for up to six years after the last interaction, unless you request otherwise or a longer retention period is required by law.

7. Your Data Rights

Under the UK-GDPR, you have the following rights:

• Access – Request a copy of the personal data we hold about you.
• Rectification – Ask us to correct inaccurate or incomplete information.
• Erasure (“Right to be Forgotten”) – Request deletion of your data where no longer necessary.
• Restriction – Ask us to limit how your data is used in certain circumstances.
• Data Portability – Request a copy of your data in a portable format.
• Objection – Object to processing based on legitimate interests or direct marketing.

To exercise any of these rights, contact us via info@bridgewellcapital.co.uk. We may need to verify your identity before processing your request.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

8. Marketing Communications

We may contact you about relevant business finance products, services, or updates that may benefit your company. You can opt out of marketing communications at any time by clicking the “unsubscribe” link in any email or by contacting us directly.

We do not send unsolicited marketing messages to individuals or consumers.

9. Cookies & Analytics

Our website uses cookies and analytics tools (such as Google Analytics) to understand how visitors interact with our site. Cookies are small files stored on your device that help us improve website functionality and performance, analyse visitor traffic and usage patterns, and remember preferences between visits.

You can control or delete cookies through your browser settings. Disabling cookies may affect how our website functions.

10. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. This includes secure hosting, restricted access, encryption where applicable, and regular system reviews. However, no system is completely secure, and we cannot guarantee absolute protection of data transmitted over the internet.

11. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the content, privacy practices, or security of any external website. You should review their policies before providing any personal information.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated “Last Updated” date. Please review this policy periodically to stay informed about how we protect your information.

13. Contact Us

Bridgewell Capital
Email: info@bridgewellcapital.co.uk

Bridgewell Capital — committed to transparency, integrity, and responsible data handling.